Rujukan Laman

Terms & Conditions – Apa Yang Anda Perlu Tahu Sebelum Masuk

These terms explain how accounts work on 22fun, what you agree to when you open one, and how access depends on local law.

Account rules & accessPayment terms Touch 'n Go, GrabPay, Boost dan FPXWithdrawal & verification

Browse Lobby Read FAQ

Jurisdiction, Access & What Governs Your Account

22fun Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

22fun operates where local law permits. Access and eligibility depend on the regulations in your region, and we do not offer services in jurisdictions where online gaming is prohibited. By opening an account you confirm that you meet the age and residency requirements in your area.

1
Your use of the platform — from deposits via Touch 'n Go, GrabPay, Boost dan FPX to game sessions and withdrawals — is governed by these terms, which form a binding agreement between you and 22fun. We reserve the right to request verification documents at any
2
time to confirm identity, payment-method ownership, and compliance with local rules. If we detect activity that breaches these terms or local law, we may suspend or close your account and withhold funds pending investigation. Disputes are resolved in accordance with the laws of the jurisdiction where
3
22fun is licensed, and you agree that any claim arising from your use of the platform will be subject to that jurisdiction's courts. We update these terms from time to time; continued use after updates means you accept the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

POLICY HELP

Questions About Terms? Reach Us Here

If any clause in these terms is unclear, or if you need to discuss your account status, verification, or a withdrawal hold, our support team is ready.

Live Chat Connect with a support agent who can walk you through account terms, explain verification steps, clarify payment-method rules for Touch 'n Go, GrabPay, Boost dan FPX, and resolve disputes in real time during our staffed hours.

Email Support Send detailed questions about terms interpretation, jurisdiction applicability, withdrawal policies, or account closure procedures. We reply within 24 hours with references to the relevant clauses and next steps if action is needed on your account.

FAQ on Terms Browse our terms FAQ below for instant answers to the most common policy questions — age requirements, document requests, what happens if you move to a different region, and how we handle terms updates that affect active accounts.

HOW WE HANDLE THIS

Data, Security & Your Rights Under These Terms

These terms cover more than game rules — they also define how we collect, store, and protect your data, what cookies we use, how long we retain records, and how you can…

Data We Collect

We gather your email, phone, payment details for Touch 'n Go, GrabPay, Boost dan FPX, session timestamps, device type, and IP address to verify identity, process transactions, prevent fraud, and comply with anti-money-laundering rules. You consent to this collection when you open your account.

Cookies & Tracking

22fun uses cookies to keep you logged in, remember language preferences, track session state, and measure which games you visit most. Third-party analytics cookies help us improve lobby performance. You can disable non-essential cookies in your browser; essential cookies are required for account access.

Account Security

You are responsible for keeping your password private and notifying us immediately if you suspect unauthorised access. We encrypt stored payment data and use two-factor authentication on request. Any breach you cause by sharing credentials may void withdrawal rights under these terms.

Retention Period

We keep transaction logs, game history, and verification documents for seven years to meet regulatory and tax obligations, then securely delete them. Session data such as device fingerprints is anonymised after 90 days unless needed for an ongoing fraud investigation.

Your Access Rights

You may request a copy of all personal data we hold, ask us to correct errors, or withdraw consent for marketing communications at any time. Submit these requests through live chat or email support, and we will respond within 30 days with the information or confirmation of changes made.

Deletion & Closure

To close your account and delete personal data, contact support with your registered email and reason. We will process closure within 14 days, return any balance to your verified payment method via Touch 'n Go, GrabPay, Boost atau FPX, and delete non-regulatory data. Records required by law remain in secure archive.

Terms & Conditions FAQ for Malaysia Players

You must be at least 18 years old, reside in a jurisdiction where online gaming is permitted by local law, and provide accurate contact and payment details. We verify age and residency through ID documents when you register or request your first withdrawal, so have those ready.

Access depends on your current location. If you travel to or relocate in a jurisdiction where 22fun is not permitted, you must stop using the platform. Notify support to arrange account closure and withdrawal of any remaining balance through Touch 'n Go, GrabPay, Boost atau FPX before you move.

We may update the terms to reflect new regulations, payment methods, or platform features. When we do, we post the revised version and notify active users by email. Continued use after the notification date means you accept the new terms; if you disagree, close your account before the change takes effect.

We request ID, proof of address, and payment-method screenshots to confirm identity, prevent underage access, and meet anti-money-laundering obligations. Documents are encrypted, stored for the retention period stated above, and never shared with third parties except where required by law or court order.

You can appeal by contacting support with evidence that you complied with the terms. We review appeals within seven days. If we uphold the suspension, we explain which clause was breached and whether the account will be reinstated, closed permanently, or held pending investigation.

Payment terms are part of these overall terms. You agree that the name on your 22fun account must match the name on your payment method, that you own the wallet or bank account you use, and that you will not request chargebacks for completed deposits. Breaching payment terms can result in account closure.

Access while you're in Malaysia is allowed if your home jurisdiction also permits online gaming and you meet all age and verification requirements. If your home region prohibits such services, you may not open an account even when physically present in Malaysia. Check local law in both locations before registering.

Terms & Conditions – Apa Yang Anda Perlu Tahu Sebelum Masuk

Questions About Terms? Reach Us Here

Data, Security & Your Rights Under These Terms

Data We Collect

Cookies & Tracking

Account Security

Retention Period

Your Access Rights

Deletion & Closure

Terms & Conditions FAQ for Malaysia Players

01 Who can open an account under these terms?

02 What happens if I move to a restricted region after opening my account?

03 Can 22fun change these terms without telling me?

04 Why does 22fun ask for verification documents, and what do you do with them?

05 What rights do I have if 22fun suspends my account for a terms breach?

06 How do these terms apply to deposits and withdrawals via Touch 'n Go, GrabPay, Boost dan FPX?

07 Can I use 22fun if I'm visiting Malaysia but live somewhere else?

Related Pages